Orders are dispatched using the local networks of Skynet Express Worldwide. You will receive a notification when your order has shipped.
Domestic Shipping
We offer next day delivery, and 48 hour deliver. Orders placed before 3pm will be shipped the same day.
International shipping will take longer based on your Country of residence.
Europe 3-5 working days
USA/Canada 3-11 Working Days
UAE 5 Working Days
Far East 3-8 Working Days
If we do not currently ship to your location, please contact us.
We accept returns up to 28 days after delivery, if the item is unused and in its original condition, including tags, and we will refund the full order amount.
Exchanges
The fastest way to exchange your product is to buy the new size, and then return the one you've previously purchased. We cannot guarantee that your size will still be available by the time you send your original purchase back, so buying it in the right size is our method for exchanging.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@amazingjane.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@amazingjane.com
Please send your return to the following address:
Amazing Jane Apparel Ltd, 4 Cuthbert House, Tower Road, Washington, Tyne & Wear. NE37 2SH
In the event that your order arrives damaged in any way, please email us as soon as possible at support@amazingjane.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Any returns sent to us after the 28 day period will not be eligible for a refund.
If you have any further questions, please don't hesitate to contact us at support@amazingjane.com
Email: support@amazingjane.com
Registered Address
4 Cuthbert House, Tower Road, Washington, Tyne and Wear. NE37 2SH.
Returns Address and Distribution
4 Cuthbert House, Tower Road, Washington, Tyne and Wear. NE37 2SH.
We understand that buying online can be daunting, especially with a new brand. We aim to get you in the right size on your first order.
We will, where possible, contact you if you've ordered two sizes of the same item, or if you contact us unsure of which size to buy.